Overview
Dell empowers countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach. [link: https://www.dell.com/learn/us/en/uscorp1/corp-comm?~ck=mn]
Products/Services
Dell designs, develops, manufactures, markets, sells, and supports a wide range of products and services.
Client - We offer a wide variety of client computing devices, including desktop PCs, notebooks, and tablets, designed with customer needs in mind. Our offerings balance performance, manageability, design, and security. In 2012 we expanded our thin client portfolio with our cloud-based mobile computing offerings and we also introduced a portfolio of Windows-8 touchenabled tablets and convertibles. Our tablet and convertible solutions are designed to optimize efficiency, while reducing the total cost of ownership for commercial customers, including the use of such solutions in the workplace as part of the "Bring Your Own Device" trend. In addition, our client solutions provide uncompromised performance for the entertainment needs of our consumer customers.
Servers - Our servers are designed to offer customers affordable performance, reliability, and scalability. Our portfolio includes high performance rack, blade, tower, and hyperscale servers for enterprise customers and value tower servers for small organizations, networks, and remote offices. Our hyperscale servers are designed to maximize performance and operating efficiency in the most intense data environments. Our servers deliver high performance and flexibility while maximizing energy efficiency. In addition, we are offering a 14th generation line of PowerEdge servers, which were designed for optimal performance.
Storage - We offer a comprehensive portfolio of advanced storage solutions, including storage area networks, network-attached storage, direct-attached storage, and various backup systems. Our storage offerings allow customers to grow capacity, add performance, and protect their data in a more economical manner. The flexibility and scalability offered by our storage systems help organizations optimize storage for diverse environments with varied requirements. We enhanced our storage offerings with a number of new options, including new hardware platforms for greater performance and capacity, new network-attached storage gateways, which provide unified storage solutions, synchronous replication, which offers real time data protection, and enterprise-class storage blade arrays for converged infrastructure offerings.
Our services include a broad range of configurable IT and business services, including infrastructure technology, consulting and applications, and product-related support services. We manage our services based on a customer engagement model, which groups our services with similar demand, economic, and delivery profiles into three categories of services: support and deployment services; infrastructure, cloud, and security services; and applications and business process services. Within those categories, we offer a variety of services to our customers as part of an overall solution.
Support and Deployment Services - These services are closely tied to the sale of our hardware offerings, as well as multivendor support services. These services include support and extended warranty services, enterprise installation, and configuration services.
Infrastructure, Cloud, and Security Services - Infrastructure, cloud, and security services may be performed under multi-year outsourcing arrangements, subscription services, or short-term consulting contracts. These services include infrastructure and security managed services, cloud computing, infrastructure consulting, and security consulting and threat intelligence. We are often responsible for defining the infrastructure technology strategies for our customers through the identification and delivery of new technology offerings and innovations that deliver value to our customers.
Applications and Business Process Services - Applications services include such services as application development and maintenance, application migration and management services, package implementation, testing and quality assurance functions, business intelligence and data warehouse solutions, and application consulting services. Business process services involve assuming responsibility for certain customer business functions, including back office administration, call center management, and other technical and administration services.
Contract Info
Awarded Vendor:
Dell
Contract Awarded:
Technology Solutions
Contract Number:
01-42
Lead Agency:
Region 14 ESC
Contract Term:
6 year term, October 1, 2015 to October 31, 2021
*Option to renew for two (2) additional one (1) year periods.
Due Diligence
Request for Proposal:
RFP for Technology Solutions
Awarded Vendor Response:
Dell's Response to RFP
Evaluation:
Bid Tab & Request for RFP List
Award Letter:
Region 14 Award Letter
Renewal Letter:
1st Renewal Letter
Advertisements:
USA Today Ad 1
USA Today Ad 2
NCPA Website Ad
Vendor Contact
Katherine Dunay
NCPA Contract Program Manager
One Dell Way, RR1-33
Round Rock, TX 78682
(512) 720-3222
Katherine_Dunay@Dell.com
Approved Resellers
 Matthew Kovera 401 N Michigan Ave Suite 3400 Chicago, IL 60611 (612) 226-9384 matthew.kovera@thinkahead.com  Sydney Bensinger 1055 Sixth Ave #101 San Diego, CA 92101 (800) 998-9199 Sydney.Bensinger@areyjones.com  Cari Maxwell 475 N Weaber St Annville, PA 17003 (717) 228-1600 bids@candoris.com  Steve Webber 200 Knickerbocker Avenue Bohemia, NY 11716 (631) 218-5200 swebber@CCSINET.com  Craig Davenport 13001 Liberty Parkway Vestavia Hills, AL 35242 (205) 876-1505 cdavenport@clearwinds.net  Mike Fay 8104 Cazenovia Road Manlius, NY 13104 (315) 682-4115 bids@comsourceny.com  Blair Roper 201 Summit Parkway Homewood, AL 35209 (205) 314-6600 broper@cspire.com  Paul Cummings 4166 Lexington Ave. North St. Paul, MN 55126 (651) 765-0279 Paul.Cummings@davenportgroup.com  Michael Blumenson 485 Cayuga Road Buffalo NY 14225 (716) 597-0369 mikeb@dssvideo.com  Brett Kiser 4620 Wesley Avenue Norwood, OH 45212 (859) 466-4092 Brett.kiser@encore.tech  Rob North 13595 Dulles Technology Drive Herndon, VA 20171-3413 (315) 567-1002 rnorth@eplus.com  Lydia McCloskey 12918 Flagship Drive San Antonio, TX 78247 (210) 798-3308 lydia@hts-tx.com  Ricky Odom 600 Lakeshore Parkway Birmingham, AL 35209 (205) 278-8110 rodom@incare360.com  John DiPietro 6021 University Blvd., Suite 420 Ellicott City, MD 21043 (443) 294-0080 John.dipietro@ipdatasystems.com |  Nathan Thomas 2000 Crow Canyon Place, Suite 250 San Ramon, CA 94583 (800) 454-1585 sales@kovarus.com  John Lane 9690 South 300 West, 3rd Floor Sandy, Utah 84070 (801) 574-0245 John.lane@logicalfront.com  Larry Meister 182 Hillarie Drive Penfield, NY 14526 (585) 210-2050 larry.meister@mercurynetworks-ny.com  Donte Dixon One Microsoft Way Redmond, WA 98052 (301) 648-4892 dodix@microsoft.com  Victoria Van Syckle 575 Eighth Avenue, 10th Floor New York, NY 10018 (646) 293-1735 vvansyckle@netatwork.com  Jackie Arnett 8161 Maple Lawn Blvd., Suite 150 Fulton, MD 20759 (812) 342-6188 jarnett@presidio.com  Valerie State 1395 S. Marietta Pkwy, Bldg 300-106 Marietta, GA 30067 (770) 579-8927 valerie.state@scw.com  Phyllis (PJ) Byrd 10100 Reunion Place, Suite 500 San Antonio, TX 78216 (210) 369-0617 phyllis.byrd@siriuscom.com  Mike Casey 870 Cottonwood Lane Ste 100 Dakota Dunes, SD 57049 (605) 242-4044 Mike.casey@sterlingcomputers.com  Vikki P. Thomas 4140 E. Raines Road Memphis, TN 38118 (901) 398-8426 tcisales@gotci.com  Greg Hoffman 1401 17th Street, Suite 675 Denver, CO 80202 (303) 606-7618 greg.hoffman@technologent.com  Shannon Howard Vinzant 1855 Data Drive, Suite 100 Hoover, AL 35244 (205) 421-4934 Shannon.Vinzant@tsa.com  Paul Neyman 118 Vintage Park Blvd., W414 Houston, TX 77070 (281) 401-9297 pneyman@waypointsolutions.com |