Overview

Dell empowers countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach. [link: https://www.dell.com/learn/us/en/uscorp1/corp-comm?~ck=mn]

Products/Services

Dell designs, develops, manufactures, markets, sells, and supports a wide range of products and services.

  • Client - We offer a wide variety of client computing devices, including desktop PCs, notebooks, and tablets, designed with customer needs in mind. Our offerings balance performance, manageability, design, and security. In 2012 we expanded our thin client portfolio with our cloud-based mobile computing offerings and we also introduced a portfolio of Windows-8 touchenabled tablets and convertibles. Our tablet and convertible solutions are designed to optimize efficiency, while reducing the total cost of ownership for commercial customers, including the use of such solutions in the workplace as part of the "Bring Your Own Device" trend. In addition, our client solutions provide uncompromised performance for the entertainment needs of our consumer customers.


  • Servers - Our servers are designed to offer customers affordable performance, reliability, and scalability. Our portfolio includes high performance rack, blade, tower, and hyperscale servers for enterprise customers and value tower servers for small organizations, networks, and remote offices. Our hyperscale servers are designed to maximize performance and operating efficiency in the most intense data environments. Our servers deliver high performance and flexibility while maximizing energy efficiency. In addition, we are offering a 14th generation line of PowerEdge servers, which were designed for optimal performance.


  • Storage - We offer a comprehensive portfolio of advanced storage solutions, including storage area networks, network-attached storage, direct-attached storage, and various backup systems. Our storage offerings allow customers to grow capacity, add performance, and protect their data in a more economical manner. The flexibility and scalability offered by our storage systems help organizations optimize storage for diverse environments with varied requirements. We enhanced our storage offerings with a number of new options, including new hardware platforms for greater performance and capacity, new network-attached storage gateways, which provide unified storage solutions, synchronous replication, which offers real time data protection, and enterprise-class storage blade arrays for converged infrastructure offerings.


  • Our services include a broad range of configurable IT and business services, including infrastructure technology, consulting and applications, and product-related support services. We manage our services based on a customer engagement model, which groups our services with similar demand, economic, and delivery profiles into three categories of services: support and deployment services; infrastructure, cloud, and security services; and applications and business process services. Within those categories, we offer a variety of services to our customers as part of an overall solution.

  • Support and Deployment Services - These services are closely tied to the sale of our hardware offerings, as well as multivendor support services. These services include support and extended warranty services, enterprise installation, and configuration services.


  • Infrastructure, Cloud, and Security Services - Infrastructure, cloud, and security services may be performed under multi-year outsourcing arrangements, subscription services, or short-term consulting contracts. These services include infrastructure and security managed services, cloud computing, infrastructure consulting, and security consulting and threat intelligence. We are often responsible for defining the infrastructure technology strategies for our customers through the identification and delivery of new technology offerings and innovations that deliver value to our customers.


  • Applications and Business Process Services - Applications services include such services as application development and maintenance, application migration and management services, package implementation, testing and quality assurance functions, business intelligence and data warehouse solutions, and application consulting services. Business process services involve assuming responsibility for certain customer business functions, including back office administration, call center management, and other technical and administration services.



  • Contract Info

    Awarded Vendor:
    Dell

    Contract Awarded:
    Technology Solutions

    Contract Number:
    01-42

    Lead Agency: 
    Region 14 ESC

    Contract Term:
    6 year term, October 1, 2015 to October 31, 2021
    *Option to renew for two (2) additional one (1) year periods.

    Due Diligence

    Request for Proposal:
    RFP for Technology Solutions

    Awarded Vendor Response:
    Dell's Response to RFP

    Evaluation:
    Bid Tab & Request for RFP List

    Award Letter:
    Region 14 Award Letter


    Renewal Letter:
    1st Renewal Letter

    Advertisements: 
    USA Today Ad 1
    USA Today Ad 2
    NCPA Website Ad

    Vendor Contact


    Cyndi Radel
    NCPA Contract Program Manager
    One Dell Way, RR1-33
    Round Rock, TX 78682
    (231) 747-9294
    Cyndi_Radel@Dell.com

    Approved Resellers

    Alternative Information Systems

    Brian Conley
    489 Elliott Street
    Buffalo, New York 14203
    (716) 831-9929
    bconley@aisbuffalo.com



    Bridge Data

    Colleen Killough
    1420 NW Gilman Blvd #2118
    Issaquah, WA 98038
    (253) 376-3104
    colleen@bridge-data.com



    CDWG

    Pam Janutolo
    230 N Milwaukee Avenue
    Vernon Hills, IL 60061
    (203) 851-7177
    DellContracts@cdw.com



    Davenport

    Paul Cummings
    4166 Lexington Ave. North
    St. Paul, MN 55126
    (651) 765-0279
    Paul.Cummings@davenportgroup.com



    DynTek

    Darlene Pricher
    4440 Von Karman, Suite 200
    Newport Beach, CA 92660
    (850) 219-7917
    Darlene.pricher@dyntek.com



    HTS

    Lydia McCloskey
    12918 Flagship Drive
    San Antonio, TX 78247
    (210) 798-3308
    lydia@hts-tx.com



    Mercury Networks

    Larry Meister
    182 Hillarie Drive
    Penfield, NY 14526
    (585) 210-2050
    larry.meister@mercurynetworks-ny.com



    Nitor Solutions

    David Svenson
    3250 South Stratford Rd
    Winston Salem, NC 27103
    (336) 354-5939
    dsvenson@nitorsi.com



    SHI

    Alison Turner
    290 Davidson Ave.
    Somerset, NJ 08873
    (425) 974-5997
    Alison_Turner@shi.com



    Sterling Computers

    Mike Casey
    870 Cottonwood Lane Ste 100
    Dakota Dunes, SD 57049
    (605) 242-4044
    Mike.casey@sterlingcomputers.com



    TanChes

    Tanaz Choudhury
    138 Eldridge Road, Suite G
    Sugar Land, Texas 77478
    (832) 788-0630
    tanaz@tanches.com


    Whitehat

    Val King
    1301 S. Capital of Texas Hwy Ste A-136
    Austin, TX 78746
    (512) 262-7737
    val.king@whitehatvirtual.com
    Arey Jones

    Sydney Bensinger
    1055 Sixth Ave #101
    San Diego, CA 92101
    (800) 998-9199
    Sydney.Bensinger@areyjones.com



    Candoris

    Cari Maxwell
    9 East Main Street
    Annville, PA 17003
    (717) 228-1600
    bids@candoris.com



    ComSource

    Mike Fay
    8104 Cazenovia Road
    Manlius, NY 13104
    (315) 682-4115
    bids@comsourceny.com



    DTG

    Mark Matheson
    6780 Pittsford Palmyra Rd, Bldg #2 Unit B
    Perinton, NY 14450
    (585) 943-5100
    mark@dtg.com



    ePlus

    Rob North
    13595 Dulles Technology Drive
    Herndon, VA 20171-3413
    (315) 567-1002
    rnorth@eplus.com



    Logical Front

    John Lane
    9690 South 300 West, 3rd Floor
    Sandy, Utah 84070
    (801) 574-0245
    John.lane@logicalfront.com



    Microsoft

    Walter Zausch
    One Microsoft Way
    Redmond, WA 98052
    (630) 725 4301
    Walter.Zausch@microsoft.com



    Pomeroy

    Tyler Jafarian
    1020 Petersburg Road
    Hebron, KY 41048
    (859) 586-0600 x 5184
    Tyler.Jafarian@pomeroy.com



    SMP

    Chris Fox
    1020 John Street
    West Henrietta, NY 14586
    (585) 324-0853
    CFox@smp-corp.com



    Summus Industries

    Rodney L. Craig
    77 Sugar Creek Center Blvd. Suite 420
    Sugar Land, Texas 77478
    (281) 640-1765 Ext 100
    rcraig@summusindustries.com



    Waypoint

    Paul Neyman
    118 Vintage Park Blvd., W414
    Houston, TX 77070
    (281) 401-9297
    pneyman@waypointsolutions.com