Granicus, the leading provider of cloud-based software solutions and digital engagement services for the public sector, has acquired Host Compliance, the premier short-term rental compliance SaaS provider delivering a comprehensive suite of solutions designed to help solve local and state governments’ short-term rental registration, compliance monitoring, tax collection, audit and enforcement challenges.

Host Compliance, formed in 2015, has partnered with over 300 North American cities and counties to address the challenges associated with explosive short-term and vacation rental market growth. Merged with STR Helper in 2018, Host Compliance solutions are now utilized by many of North America’s largest cities and most popular destinations including Las Vegas, Denver, Los Angeles, Seattle, Boston, San Antonio, Charleston, Virginia Beach, Asheville, Bozeman, South Lake Tahoe, Manhattan Beach, Park City and Napa, among many others.

Host Compliance’s complete, affordable solution includes our unparalleled accuracy in identifying addresses and owners of short-term rentals advertising on dozens of platforms such as Airbnb and HomeAway, as well as a customized online registration and tax collection portal that allows owners to comply with established ordinances and successfully register the property and pay occupancy taxes as required. The software increases short-term rental related tax revenues while decreasing short-term rental related problems and has highly trained US-based customer service to assist local governments along every step of the way in the implementation and use of the software. For municipalities that want to more efficiently manage nuisance complaints, a 24/7 complaint hotline, and portal for neighbors to report problems are also available.

Our deep expertise, our data-driven approach, and our focus on the end user has allowed Host Compliance to deliver proven, cost-effective and comprehensive STR compliance programs to close to 250 customers, ranging from major metropolitan areas to suburbs to popular tourist destinations to rural communities. Host Compliance empowers cities and counties to have more control over all aspects of short-term rentals and reduce administrative costs while increasing compliance rates with established ordinances.

Contract Info

Awarded Vendor:

Contract Awarded:
Short Term Rental Compliance

Contract Number:

Lead Agency: 
Region 14 ESC

Contract Term:
3 year term, August 6, 2018 to August 31, 2021
*Option to renew for two (2) additional one (1) year periods.

Due Diligence

Request for Proposal:
RFP for Short Term Rental Compliance

Awarded Vendor Response:
Granicus' Response to RFP

Bid Tab & Request for RFP List

Award Letter:
Region 14 Award Letter

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Vendor Contact

Business and Contracts
408 St. Peter St., Suite 600
Saint Paul, MN 55102
(800) 314-0147