Overview

Software, Services and Solutions for Local Government

TruePoint Solutions provides focused software solutions and services for water agencies, special districts, and local government municipalities. Our commitment to hard work and integrity makes us the company you can trust to deliver the solutions you need. We know that providing superior customer support is the key component to our success. By building strong, dedicated partnerships with our customers, TruePoint can not only meet your agency’s business requirements, but we will strive to exceed your expectations.

Products/Services

TrueBill – Municipal Utility Billing Software – Our TrueBill™ utility billing software provides a browser-based CIS/Utility Billing solution based upon the most current Microsoft platforms. Major system components include Customer Billing, Accounts Receivable, Debt Management, Service Orders, Central Cash Management, Meter Management, Backflow Prevention, Water Conservation Management and Water Allocations. An optional component includes our TrueCIP customer portal. The system was designed to seamlessly integrate with your Financial, GIS and Asset Management systems. All deployed on a service-oriented architecture platform utilizing the most current .NET technology, TrueBill™ delivers superior interoperability, scalability, and flexibility.

TrueCIP – Customer Information Portal – TrueCIP is an online application that gives your customers immediate access to account and billing history. Features of TrueCIP include the ability to make payments, submit service orders, and check billing and usage history in up-to-the-minute customer account views.

Contract Info

Awarded Vendor:
TruePoint Solutions

Contract Awarded:
Municipal and Utility Billing Services

Contract Number:
11-51

Lead Agency: 
Region 14 ESC

Contract Term:
3 year term, December 8, 2020 to December 31, 2023
*Option to renew for two (2) additional one (1) year periods.

Due Diligence

Request for Proposal:
RFP for Municipal and Utility Billing Services

Awarded Vendor Response:
TruePoint Solutions' Response to RFP

Evaluation:
Bid Tab & Request for RFP List

Award Letter:
Region 14 Award Letter

Advertisements: 
USA Today Ad 1
USA Today Ad 2
NCPA Website Ad

Vendor Contact


Chris Crupi
National Account Manager
3262 Penryn Road, Suite 100-B
Loomis, CA 95650
(480) 634-4285
ccrupi@truepointsolutions.com